Top Online Survey Software

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Customer Feedback and Survey Software

Utilizing online survey software is one of the most important tactics to employ for gaining a better understanding of your customers and your competition. With online survey software, you can measure customer experiences across various touchpoints and funnels, usually in real-time via quizzes, polls, campaign assessments and more. Most customer feedback software allows businesses to analyze comments, identify opportunities and take action, usually with data gathered from touchpoints such as websites, mobile apps, email, and social media pages. Some survey platforms also allow businesses to gather employee data as well as NPS or Net Promoter Scores. Check out some of the top online survey software companies below.

Top Survey Software Tools

Send surveys that make it easy for your customers to tell you how they feel about every interaction – from sale to service – to identify gaps and exceed customer expectations.

Qualtrics is a single system of record for all experience data, allowing organizations to manage the four core experiences of business—customer, product, employee and brand experiences—on one platform. 

Every day, 20 million questions are answered in our platform, whether it’s to get 10 employees’ opinions about a company barbecue or 10,000 consumers’ feedback about the next big product.

Mopinion enables digital teams to make sense out of customer feedback from websites and mobile apps. Collect feedback and easily turn it into top-notch reports for real-time insights.

Survey Anyplace empowers you to create interactive questionnaires that return valuable insights and advice to your respondents. Create surveys, quizzes, polls, questionnaire campaigns and assessments. Set up email invites, take offline surveys and generate personalized PDF reports per respondent.

Qualaroo makes it possible to target prompts by user behavior, specified needs, demographics, or any other internal data. These prompts can be used to get insights about visitors and influence their behavior.

Nicereply.com is a web-based analytic tool used to determine customer satisfaction with your agents, products or services.

SurveyLab is online survey software, that allows to create professional surveys and forms, collect responses and analyze data in a real-time.

From selecting a logo design to determining which features to include in your product launch, Centiment can provide the market research data you need to confidently pursue your business goals.

Customers take a single question survey. They rate your product/service and provide feedback in their own words. Feedback appears instantly in your dashboard.

Pollfish has created the world’s largest mobile consumer survey network, reaching over hundreds of millions of smartphone users to get data and insights.

YesInsights was started to help entrepreneurs, small business owners and anyone leading a team get actionable feedback they can use to improve their business and experience.

Online surveys and forms. Survey software for professionals and companies researching clients, employees and the community.

Hotjar’s Behavior Analytics software makes it easy to go beyond traditional web analytics and understand what users are really doing on your site.

Uncover why your potential customers are choosing your competitors and how you can differentiate in a saturated market.

Power your brand’s interactions with beautifully designed, professional-looking online forms, surveys and quizzes.

SmartSurvey is a digital survey solution that helps anyone create surveys, build questionnaires and analyze the results.

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